Callview Gateway is the heart of the Callview system. The Gateway connects to your phone system, and watches each incoming, outgoing, and internal call. From this information, the Gateway can provide a detailed summary of your business telephone use. All types of e mail can be processed by the Gateway.
E mail enquiries from your web site can even be distributed to the sales team when they become free or following other rules. This is called Media Blending and is available with Callview Version 3.1.